Reliability & Uptime
When you embed a countdown in your site you're dependant on our systems to serve the countdown content each time someone visits your page. If our system fails or is overloaded then you and your visitors will see a blank area where the countdown should be. Because of this we are doing everything possible to provide a reliable service without disruptions.
Our binary (swf) files are delivered using EdgeCast's content delivery network. EdgeCast provides a reliable network of servers with many locations around the world, they serve our content to your visitors from the closest available server thereby providing very fast response times.
Our dynamic data - the data that is specific to your countdown and that provides the remaining time and other information specific to your event is calculated and served by a group of servers on the Amazon AWS network, the same network used by Netflix and Pinterest. An Amazon AWS load balancer distributes incoming requests between the servers in the group. We can add more servers to this group almost instantly in cases where we see unusually high numbers of requests.
We use an independent, third party web monitoring service called Pingdom. It runs 24/7 recording response time and uptime for our services at one minute intervals. We make the live results public so you can see for yourself how reliable our services are and so that you can check on the status of our services if you experience problems with your countdown. Please check out our response time and uptime stats on Pingdom.